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Passenger Guide

Passenger Guide

What you need to know when booking a charter flight in Costa Rica

For passengers traveling to Liberia from the SJO terminal, it is important to follow the instructions of the immigration staff upon arrival and departure.

At the passport control checkpoint, immigration personnel will request the presentation of a valid passport, boarding pass, and permission for minors. This is necessary to digitally verify the required documentation before the trip.

Once the immigration control is completed, passengers and their luggage will undergo inspection through X-ray machines, following the instructions of security officers.

Within the domestic terminals of San Jose and Liberia, you can rely on GA Flight Support to receive concierge services and assistance with hotel reservations, car rentals, ground transportation, and other additional services. Learn more and make reservations through the GA Flight Support website.

GA Flight Support: https://gaflightsupport.com

RESERVATION

SALES

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Cancellation Policies

-72 hours prior the flight the penalty will be 25%

-48 hours prior the flight the penalty will be 50%

-24 hours prior the flight the penalty will be 100%

Outstanding circumstances:

Prestige Wings is not responsible for cancellations due to poor weather conditions. It is recommended that passengers acquire travel insurance, which should cover the costs derived from delays or cancellations of this type. 

If a flight is canceled because of any of (but not limited to) the following circumstances, which would not have been possible to avoid: Air traffic control, Climate, Security alerts, strikes, Flight safety eventualities, Accidents, Runway closures Prestige Wings will not be responsible for any compensation. However, Prestige Wings will help passenger to reprogram travel to destination on the following flight pending availability.

The airline may change, cancel, alter or delay the itinerary of any flight at any time for safety reasons or for forces beyond our control that justify such changes.